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Tell us what happened and we will answer by email. In FolderZoom, Help › Send Diagnostics Report prepares an email with a dated report of the versions, the app's log and any recent crash report; without a mail app it saves the report as a file: attach it below, with a screenshot if it helps. Many answers are on the Support page already.

Pictures, PDF, text, JSON, ZIP or a short video. Up to 5 files, 5 MB together.

Your message and its attachments are sent to our support mailbox by email (through Mailjet) and are used to answer you. See the Privacy Policy.

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